In today’s world of infinitesimally short attention spans, a Customer Relationship Management software is a necessity to automate business processes and create custom solutions that drive business growth and effective customer engagement. The days of remembering every key piece of information from customer interactions and meetings is way past, and CRMs are powerful tools to build robust processes, sales and follow-ups, and to monitor key metrics for customer communications, sales and marketing numbers and critical business tasks.
As per statistics, the average return on investment for a CRM is $8.71 for every dollar spent and a CRM increases sales by up to 29%, improves productivity by up to 34% and can increase revenue by 41%!
Smart Sight Innovations is an established CRM development company with a professional team of developers and an envious track record of building CRM software solutions for businesses of varying sizes across industry segments that helps them manage a large amount of data with gratifying customer interactions. If you are looking for a technology partner to reduce the complexity of your business processes, contact Smart Sight Innovations for CRM development services.
Free Consultation
CRM Software Solutions
Account Management
Gain 360-degree visibility with complete activity history on your custom dashboard
Sales Data Management
Smooth assimilation of extensions & plugins to get real time sales data
Lead Management
Create, maintain, and manage lead and customer information from various channels
Marketing & Customer Engagement
Enable personalized customer communication across multiple touchpoints
Custom Reports & Dashboards
Build custom reports and enable proactive management with dashboards to display information that is important for your business
Seamless Email
Supercharge your task management with email integrations that track each task to completion
Automate Processes
Automate critical business processes such as invoicing, quote generation & periodic reminders
Looking for CRM Development Services?
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Our highly skilled team understands your business needs and objectives for the product, along with other necessary aspects such as its primary tasks, strengths & operational requirements, the hallmark of a professional CRM development company.
Solution
Our team then puts together the best CRM software solution for your specific business needs and keeps you up to date on every step of product implementation.
Design & Development
Once the solution is finalized and signed off by you, our team designs, develops and tests the product module wise and takes your feedback to make any changes if required.
Deployment
The final product after comprehensive testing is then deployed with training provided for each module along with necessary support.
Why Choose SSI for your CRM Software Development Services?
Enhanced customer experience
Easy integration with email
Accelerate conversions
Measure marketing impact
Seamless collaboration across business verticals
Increased revenue
Improved lead management
Secure your data on cloud
Informed cross selling of products to interested customers
A CRM or Customer Relationship Management software helps organizations to manage its contacts and relationships with stakeholders, both external and internal, such as email subscribers, sales leads, existing customers, business associates and employees.
Custom CRM application development refers to building a CRM as per the needs of a specific business by integrating and including specific functionalities and tools based on the business sector and other aspects.
Any organization (of any size) – that has any of the departments, from sales and customer service to recruiting, marketing, and business development can benefit from a good CRM. It helps manage internal & external relationships by storing all customer & vendor information and tracking all tasks to closure.
In addition to the above-mentioned advantages, CRM application development helps reduce operational costs by increasing productivity, improving service quality, boosts performance, leads to a larger customer base, and most importantly increases sales volumes.
CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention. Since customer loyalty and revenue are both qualities that affect a company’s revenue, CRM is a management strategy that results in increased profits for a business.
A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media, and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.
A CRM system essentially provides a central place where businesses can create secure databases to store customer data, track customer interactions, and share this information with colleagues. It allows businesses to manage relationships with customers, helping the business to grow.
A few scenarios when businesses need a CRM are when they are unable to keep up with the lead flow, customer data is hard to locate, to streamline sales process and track performance, improve customer service, manage long term valuable clients, or when reporting takes too much time.
There are 3 main types of CRMs – operational (streamlines company processes and guides the entire customer journey), collaborative (connect members of different teams within the organization in real time through mobile apps) and analytical (perform deep and critical analysis of customer data).
A CRM can help maximize business performance by increasing up-selling and cross-selling opportunities, improving internal and external communications, improve customer satisfaction, retention and revenue and gain valuable insights into customer behaviour by implementing Big Data and IoT solutions.
Our Clients
“We engaged Smart Sight Innovations to support the rollout of our telemedicine platform for ECG management across India, and the results have been outstanding. Their expertise, combined with a solid understanding of HIPAA regulations, enabled us to deliver a project crucial to our mission of improving access to care.
Smart Sight Innovations provided well-designed, user-friendly solutions that simplified complex execution, ensuring seamless deployment and real-time data access across regions. Their technical proficiency and reliability have made them a trusted partner in healthcare innovation, helping enhance our brand’s presence.
Thanks to Smart Sight Innovations, we’ve made significant strides in improving healthcare accessibility, and we look forward to continuing our partnership.”
—Maestros Electronics & Telecommunications Systems Ltd
It was a privilege to work with Smart Sight Innovations. With Smart Sight Leadership team farsighted vision for our project we could choose the right technology which was cost effective and will remain relevant in the long run. They spearheaded the project and their guidance all along the way was like icing on the cake.
The Smart Sight team, designed, executed and seamlessly implemented.
We highly recommend Smart Sight Innovations to everyone who is looking to fulfill their IT vision.
Thank you Smart Sight team for enhancing our productivity.
We’re thrilled to share our positive experience with Smart Sight Innovations team. We had several complex requirements that needed advanced knowledge and seamless execution, which was delivered beyond our expectations.
From the initial consultation to the final implementation, the team has demonstrated exceptional professionalism, deep technical knowledge, and a keen understanding of our needs. The support we received was prompt and thorough, ensuring that any issues were swiftly resolved, and enhancements were implemented with precision.
Smart Sight Innovations team is proactive, productive, and unbelievably professional. Working with them has given us confidence that we made the right decision. We see a long-term relationship with this dedicated and professional team, and we are proud to be partnered with them. Their unparalleled proficiency in every tech stack, combined with talent and dedication, transforms the unthinkable into achievable. Trusting them means unlocking new potentials, and they truly redefine boundaries in the tech space. If you’re seeking a partner who can make the seemingly impossible possible, look no further. Smart Sight Innovations’ prowess speaks for itself.
Smart sight Innovation IT company has worked for us for more than 10 years & developed multiple websites – www.chemicalweekly.com, www.cwbg.in, www.hpicindia.com, www.chemexpoindia.com & www.chemprotechindia.com
They have very very good team inclusion of experts technically as well programatically. Most Important thing we like about them is the co-ordination & availability of services 24 * 7. Whole team as always very supportive. Wishing whole team All the Best & continue to render your services to us.
Thank You.
We have been consulting with Smart Sight Innovations for providing us with solutions for integrating our Apex – School websites. They have designed our website to portray the educational experience we provide. We have found them cost effective and they have helped us consolidate our website infrastructure. The websites have been so designed that it can be maintained without the need for high technical competence. They have good UI capability and we find them scalable to meet our growth plans.
We feel truly grateful to have you as a Technology partner. We are thoroughly impressed by your work, services, and the support you provided. We appreciate the spirit of each team member. You provided needful suggestions which would help LWAY to grow as a company. We had a great experience working with you and we look forward to work with you again on our future projects.
We are enthralled to share with you the amazing experience of working with Smart Sight Innovations because of which Thykn is growing. Smart Sight have guided and helped us with their good service. We really appreciate the one to one attention they provide which is rare to find in today’s day and age. Their suggestions have really helped a lot. We surely recommend them.
SSI has understood our business pain-points like no one else. Their prompt support and innovative solutions have made our business smooth. We now save a lot of time from maintaining our records.
We have been closely working with SSI for our e-commerce website and mobile app development. It is good and comfortable working with their team. They are active and have always been open to suggestions for improvement in the developing features.
